| Q1: |
I
have my own domain name
and homepage in other
hosting limited， do I need pay extra charges if I use
Web Host Limited service ?
|
| Ans: | No
， you can choose our service plans and do not pay extra
charges ! |
| Q2: | Can
I apply any domain name I desire ? |
| Ans: |
Yes,
it depends on what
domain name you apply. You can choose international domain name
like .com, .net, .org., individually or company.
To apply for .edu , your school must offer at least a
4-year-placement .(But it
is free of charge).
If you register Hong Kong domain name like .com.hk ,
you must provide proof of valid license (Duplicates of
business registration certificate or the Certificate of
Incorporation ) of
your company ; if you register .net.hk , you must provide local ISP
license ( register document); if you apply org.hk, then you must offer an organization license (voluntary or
non-voluntary organization) ; if you apply edu.hk, your school must offer local
education license.
Pay
attention, you can not apply some top
domain name like hk.com.hk !
You can press
here to
view the country/city code.
|
| Q3: | What
is the difference between .hk.com and .com.hk ?
|
| Ans: |
SARNic
is a provider and registrar of Hong Kong Internet domain
names. The company has the exclusive and perpetual rights
to create and register ·HK·COM
Internet domain addresses.
The real difference of .HK.COM and .COM.HK
is the meaning. Typically a .hk.com domain can refer to an organization
which can be in anywhere of the world. But a .com.hk domain should
refer to a local Hong Kong organisation and provided by HKNIC.
While
HKNIC is restricted to offer a single .com.hk Internet address
to companies with registered business names, for SARNic,
has no such
limitations.
|
| Q4: |
I
always use FrontPage98 / 2000 to upload my homepage to your server,
but now it doesn't work, why ?
|
| Ans: |
1.
Maybe
your homepage exceeds 50MB storage, so you must contact us to
delete the unnecessary homepage, or
2.
If
you wish to increase your storage , see
Value Added Services
|
| Q5: |
What
is Guest Statistics ? |
| Ans: |
Guest statistics
identify a past record of guests visiting your homepage in
previous month. This includes:
Most
Request Pages
Top
Exit Pages
Top
geometric region (By country)
Most
download files
These
information will help you a general overview of your website, so
that you can access the growth and the need of your homepage.
Press
to view the SAMPLE.
|
| Q6: | How
I can get the Guest Statistics? |
| Ans: |
You
can see your guest statistics in:
http://www.webhost.com.hk/reports/month
E.g. :http://www.webhost.com.hk/reports/1
1 stands for January, etc.. |
| Q7: | Could
I retain my existing email account ? |
| Ans: |
1. You can
get all your email to Web Host Limited email account we provide
from your domain name.
2.
You can retain your email account if your email account does not
belong your domain name.
You can use our Dialup
Service , we will help you to build up your email
account , and this account will receive all email from your
domain name account. In short, it still
retain your existing your email account.
|
| Q8: | Are u ISP?
|
| Ans: |
Certainly,
we
are ISP holding PNETS license, providing that V.90.56K modem connection
service. Our
licnece number is: PNETS 591,
reliable
local Hosting Limited .
|
| Q9: | Can
I request for my existing files (HTML source) ?
|
| Ans: |
Yes,
HK$400 administration fee. (not exceed 100MB)
|
| Q10: | I
want to host my domain name in your company, what is the DNS entry
? |
| Ans: |
Primary
DNS : ns1.webhosthk.com
IP address : 203.135.128.1
Secondary DNS : ns2.webhosthk.com
IP address : 203.135.128.2
|
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